Reception Back Office (m/f/d)
Part-time and/or Full-time
Many organizational threads come together in the back office. You ensure that everything runs smoothly behind the scenes and support our team in providing our guests with a thoroughly successful stay.
Your Responsibilities
- Processing correspondence via email and mail
- Handling and processing calls as well as providing competent information about the hotel and the region
- Accepting reservations, reviewing them, and planning room occupancy
- Preparation of offers, booking confirmations, and hotel invoices
- Processing and follow-up of guest feedback and complaints
- Organization and execution of administrative tasks using our hotel software
- Support in attending to our guests on-site
Your Profile
- Friendly and well-groomed appearance as well as enjoyment in interacting with people
- Structured and meticulous work approach
- Enthusiasm for organizational tasks and administrative activities
- Confident use of computers and common office programs
- Good command of German, both written and spoken; English skills are an advantage
- Ideally experience in tourism or in an administrative position (not required)
- Team spirit and enjoyment in finding solutions together
What awaits you with us
- Flexible working hours – we will find the right model together
- Full-time: 5-day week with regular working hours
- Part-time: afternoons or evenings until 9:00 PM, hourly by arrangement
- 3 meals included (breakfast, lunch & dinner)
- Accommodation in our staff houses possible
- Discounts and benefits at our sports facilities, e.g., free use of our ConiRAce tennis hall
- Discounts for family and friends
- Excellent leisure activities in the region
We look forward to receiving your application!
