Privacy Policy

GUT WEISSENHOF GMBH
Weissenhof 6
5550 Radstadt
Email: info@weissenhof.at

This Privacy Policy covers the collection and use of personal data that may be collected when you contact us, for example when you visit our website, request, book or purchase services, or call us. Please take a moment to read the document below, which explains how Gut Weissenhof GmbH handles your personal data and cookies, what types of data are collected, how and for what purpose this data is used, to whom Gut Weissenhof GmbH discloses this data, and how Gut Weissenhof GmbH protects your personal data. By using this website, you accept our cookie settings. If you do not wish to do so, please disable the storage of cookies in your browser.  Please note, however, that if cookies are disabled, certain functions on our website may not be fully available.

We respect your privacy and strive to comply precisely with the legal requirements for processing your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2000, DSG 2018 and TKG 2003). 

By using our services and granting consent within the meaning of this statement, you confirm that you are at least 14 years of age and able to give valid consent, or that effective consent has already been given by your legal guardian or your legal representative.

You can reach our Data Protection Coordinator at:

Gut Weissenhof GmbH
Attn.: Data Protection Coordinator
Weissenhof 6
5550 Radstadt
Tel.: +43-6452-7001
Email: info@weissenhof.at

Gut Weissenhof GmbH collects and uses your personal data to provide you with exemplary customer service, enable convenient access to our website, and offer an optimal range of services. In addition, your personal data helps us keep you informed about the latest product announcements, special offers, and other developments that we believe may be of interest to you.

If you do not wish to be kept informed about the latest developments and current product and service information, you can let us know at any time.

There are a number of situations in which your personal data can help Gut Weissenhof GmbH provide you with better service. For example, you may be asked for personal information when you initiate a transaction. We will only ever request information that is relevant to the respective situation. This may include, for example, your title, first name, last name, postal address, telephone number, email address and preferred method of contact, or credit card details. In addition, Gut Weissenhof GmbH collects information for market research purposes in order to get to know our customers better and thus provide you with more effective service. Furthermore, Gut Weissenhof GmbH collects data on customer activities on our website. Based on this data, Gut Weissenhof GmbH can determine which information is truly useful to our customers and which areas of our websites and online services are of greatest interest to them.

Gut Weissenhof GmbH takes the protection of your personal rights very seriously. Gut Weissenhof GmbH assures you that Gut Weissenhof GmbH neither sells nor rents your contact information to other providers. In order to provide you with exemplary service, Gut Weissenhof GmbH may disclose your personal data to legal entities that are obliged to protect this data in accordance with the Privacy Policy. At times, it may be advantageous for Gut Weissenhof GmbH to make certain personal data available to other companies with which Gut Weissenhof GmbH has entered into a strategic partnership or which work for Gut Weissenhof GmbH in order to deliver products and services to you on our behalf. These companies can help us process information, fulfill customer orders, deliver products to you, manage and maintain customer data, provide customer service, assess your interest in our products and services, conduct customer research, or carry out customer satisfaction surveys. These companies are also obliged to protect your personal data in accordance with our Privacy Policy to safeguard personal rights. In some cases, Gut Weissenhof GmbH may be required to disclose your personal data due to legal provisions or legal proceedings.

Gut Weissenhof GmbH takes precautions, including administrative, electronic and physical procedures, to protect your personal data against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction.

In some areas, the website uses the industry-standard SSL (Secure Sockets Layer) encryption. This ensures the confidentiality of your personal information and credit card data for transactions over the Internet.

You can also help us by taking appropriate precautions to protect your personal data on the Internet. Change your password frequently. Use a combination of letters and numbers, and always make sure you use a secure web browser.

Gut Weissenhof GmbH has implemented safeguards to ensure that your personal data is always accurate, complete and up to date for the intended purposes. Of course, you have the right at any time to access and change the personal data you have provided. You can help us ensure that your contact information and preferences are accurate, complete and up to date. You can also request a copy of your personal data by contacting us via the email address provided below.

As is common on many corporate websites, Gut Weissenhof GmbH also uses so-called “cookies” and other technologies to gain a better understanding of which areas of our websites are particularly popular, how visitors move around the website, and how much time they spend in different areas. In addition, Gut Weissenhof GmbH uses cookies and other technologies to ensure that our online advertising is effective and that customers are actually made aware of our products and services. Gut Weissenhof GmbH uses cookies and other technologies to analyze traffic on our website so that we can further improve its design and functionality, and to examine the efficiency of communication with our customers. Furthermore, Gut Weissenhof GmbH uses cookies to tailor the website better to your needs and to make navigation even more convenient for you with each visit.

Like most websites, we also automatically collect certain information and store it in log files. This information includes Internet Protocol addresses (IP addresses), browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

In some of our email messages, Gut Weissenhof GmbH uses a so-called “click-through URL” that is linked to content on our website. When you click such a URL, you pass through our web server before reaching the actual destination web page. Gut Weissenhof GmbH tracks this “click-through” data to determine interest in specific topics and to measure the effectiveness of communication with our customers. If you would like to prevent such data from being collected, simply do not click any text or image links in emails.

In addition, Gut Weissenhof GmbH uses so-called “pixel tags” (tiny image files) that provide information about which areas of our website customers have visited, or measure how effective customers’ searches on our website were.

With the help of pixel tags, Gut Weissenhof GmbH can also send email messages in a format that customers can read. We can also use them to check whether emails have been opened, to ensure that Gut Weissenhof GmbH only sends messages that are truly of interest to our customers.

By ticking the checkbox, you consent to the processing of the personal data you have entered for the purpose of providing information about offers and news via an email newsletter by the data controller, until you revoke your consent or object.

As soon as you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your subscription.

There is no legal or contractual obligation to provide the personal data. If you do not consent, the only consequence is that you will not receive an email newsletter.

You have the right to revoke your consent at any time by written notice or by clicking the unsubscribe link in the email newsletter, without affecting the lawfulness of processing carried out on the basis of consent up to the time of revocation.

You may also object to the use of your personal data for direct marketing in the same way. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing in the form of an email newsletter.

As mentioned above, Gut Weissenhof GmbH takes the protection of your personal rights very seriously. To ensure the security of your personal data, these guidelines are communicated to all employees and security measures to protect personal rights are strictly implemented within the company.

The website contains links to websites of other companies. Gut Weissenhof GmbH is not responsible for how these companies handle personal rights. Gut Weissenhof GmbH therefore recommends that you inquire about these companies’ privacy policies.

Our website offers the option to book and/or enquire about rooms and packages. If a user makes use of this option, the data entered in the input form will be transmitted to us and stored. This may include: title, first name, last name, email address, telephone number, address, number of accompanying persons, requests, date, time, room selection, package, price.

If you make an online booking via our website, this is done through the online reservation system of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All booking data you enter is transmitted in encrypted form. websLINE has committed itself to handling your transmitted data in compliance with data protection regulations. It takes all organizational and technical measures to protect your data.

In this context, the data is not passed on to third parties. The data is used exclusively for processing the booking and for communication.

The legal basis for processing the data is the conclusion of an accommodation contract with the user.

We process the personal data from the input form solely to handle the booking enquiry and to process payments.

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been fulfilled.

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been fulfilled.

The user has the option at any time to object to the processing of their personal data.

Please note that in the event of an objection, the booking cannot be completed and/or the conversation cannot be continued.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the data on Google’s behalf. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by adjusting your browser software settings; however, please note that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purpose described above.

If you do not want your IP address, language settings, device, etc. to be analysed by us, we recommend using the Google Analytics browser add-on to deactivate Google Analytics. The Google Analytics opt-out browser add-on gives you more control over what data Google Analytics collects about websites you visit. The add-on informs the Google Analytics JavaScript (ga.js) that no information about your website visit should be transmitted to Google Analytics.
If you would like to use this feature, download and install the add-on for your current web browser. The Google Analytics opt-out browser add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera.

Download

This website uses several plugins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can recognize these plugins either by the blue “F” from Facebook or by the fact that this plugin is labeled with the word “Facebook”. When you access our website, these plugins establish a connection to Facebook’s servers and transmit data. On the one hand, the information you see is transmitted directly from the servers to your browser and displayed there; on the other hand, information about your visit to our website is transmitted to Facebook. If you are logged in to Facebook, the transmitted information can be directly assigned to your account. If you interact with the plugin’s functions, e.g., by pressing the “Like” button, this information is transmitted directly from your browser to Facebook and stored there. Further processing of this information is the responsibility of Facebook; please refer to Facebook’s privacy notices for the relevant terms and settings options. If you want to prevent your personal data from being transmitted to Facebook, please log out of Facebook before visiting our website.

If you have any questions or concerns about the Privacy Policy, please contact us. To do so, send us a message (contact details see below).

Of course, you can ask Gut Weissenhof GmbH what data Gut Weissenhof GmbH processes about you, where this data comes from, what it is used for, and to whom it is transmitted. You can also have incorrect data corrected or unlawfully processed data deleted. The provisions of the Data Protection Act apply.

Gut Weissenhof GmbH is entitled to change the Privacy Policy from time to time. If material changes are made, a corresponding notice will be published on our website together with the updated version of the Privacy Policy.

You can assert your rights to information, rectification, deletion or restriction at any time vis-à-vis Gut Weissenhof GmbH. If you wish to exercise your rights, in particular if you wish to revoke your consent to the collection, storage or use of your personal data by Gut Weissenhof GmbH for the future, please contact us informally by email or post at:


Gut Weissenhof GmbH
Weissenhof 6
5550 Radstadt
Email: info@weissenhof.at


You also have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).

As of May 2, 2018